Firmware updates are essential for maintaining optimal performance and accessing new features on your 3D printer. However, if essential files are lost or corrupted during an update, your machine may fail to start or operate correctly. This guide provides a detailed procedure to recover your machine and restore it to normal operation.
- Machine Fails to Start:
- The machine does not power on after a firmware update.
- LED lights inside the machine remain off.
- Error Messages:
- Error messages appear indicating missing variables or files when attempting to operate the machine.
Note: These symptoms suggest that crucial system files are missing, and the machine cannot operate normally.
- Safety First:
- Ensure the machine is powered off and unplugged from the power source.
- Materials Needed:
- A computer with an SD card reader.
- The machine's SD card.
- Internet access to download firmware.
- Power Off the Machine:
- Unplug the machine to prevent any electrical issues.
- Locate and Remove SD Card:
- Find the SD card slot on your machine.
- Gently remove the SD card.
- Insert SD Card into PC:
- Use an SD card reader to connect the SD card to your computer.
- Erase Existing Files:
- Delete all files and folders on the SD card to ensure it's empty.
- Identify Your Machine Model and Download Corresponding Firmware:
- V3
- V2 with Y-axis endstops
- V2 without additional endstops
- Extract Files:
- Unzip the downloaded firmware archive.
- You should have the following folders:
usermacrossysfilamentsfirmwaregcodeswww
- Copy Folders:
- Move all extracted folders to the empty SD card.
- Verify Contents:
- Ensure only the specified folders are present on the SD card.
- Safely Eject SD Card:
- Use your operating system's eject function to prevent data corruption.
- Insert into Machine:
- Place the SD card back into the machine's SD card slot.
- Reconnect Power:
- Plug the machine back into the power source.
- Turn On Machine:
- The machine should start normally.
Important: Your machine's critical parameters have been reset. Do not attempt to print before completing the following calibration steps.
For Wi-Fi equiped machines, after firmware recovery, the machine will restart in Access Point mode.
- Find Wi-Fi Network:
- On your device, connect to the Wi-Fi network named
22IDEX.
- Enter Password:
- Open Browser:
- Navigate to
http://192.168.0.1.
- Set Up Permanent Connection:
- Choose to connect to your existing Wi-Fi network or use Ethernet if available.
- For Wi-Fi:
- Navigate to
Macros > System > Settings > WiFi > Connect to My WiFi Network.
- Enter your Wi-Fi SSID and Password.
- Click OK to confirm.
- Indicators:
- Green LEDs: Successful connection.
- Red LEDs: Connection failed. Retry if necessary.
To ensure optimal performance, calibrate the following parameters:
- Z-Probe Pickup Angle
- Z-Probe Pickup Position
- Z-Probe Offset
- Crossbar Position:
- Ensure the X-axis (crossbar) is not above the probe.
- Z-Probe Docked:
- Verify that the Z-probe is in its dock at the back of the machine.
- Rotate Holder:
- Go to
Macros > System > Calibration > Z Probe > Rotate Holder to a Set Degree.
- The holder rotates to the default position.
- Adjust Angle:
- Use
Adjust Pickup Angle Clockwise or Adjust Pickup Angle Counterclockwise macros.
- Aim for the Z-probe to be horizontal and magnets facing upwards.
- Verify Alignment:
- The probe should be parallel to the magnets on Tool 0.
- Cycle between rotating to 0 degrees and the set degree to confirm.
- Initiate Calibration:
- Select
Macros > System > Calibration > Z Probe > Adjust XY - Pickup Position.
- The machine homes the Y, X, and U axes.
- Adjust Position:
- Use on-screen prompts to move the tool left/right and forward/backward.
- Align the tool perfectly with the docking station.
- Test Pickup:
- Click OK to perform a self-test.
- Observe if the probe is picked up correctly.
- Start Calibration:
- Navigate to
Macros > Z - Offset Calibration.
- Follow Prompts:
- Place a piece of paper under the nozzle.
- Adjust the nozzle height until you feel slight resistance.
- Confirm Calibration:
- Save the settings when prompted.
Next Steps:
- Verify Tool Height Calibration:
- Ensure both tools are correctly calibrated for height.
- Second Tool XY Calibration:
- Perform this calibration if you plan to use mirror, duplicate, or multi-material modes.
- Electrical Safety:
- Always power off and unplug the machine before performing hardware adjustments.
- Hot Surfaces:
- Be cautious of hot components that may cause burns.
- Moving Parts:
- Keep hands clear of moving parts during operation.
- Machine Does Not Start:
- Verify the SD card contents and ensure the correct firmware is installed.
- Cannot Connect to Wi-Fi:
- Re-enter your Wi-Fi credentials carefully.
- Check for network issues.
- Calibration Fails:
- Ensure there are no obstructions.
- Repeat the calibration steps.
Note: Always keep your machine's firmware and software up to date to benefit from the latest features and improvements.
Q: What if the machine still doesn't start after following these steps?
A: Double-check that you've downloaded the correct firmware for your machine model and that all files are correctly placed on the SD card.