A static IP address allows your 22 IDEX printer to maintain the same IP address on your network, making it easier to connect consistently. This manual covers how to assign a static IP address to your printer.
⚠️ We strongly recommend assigning static IP through your router or network administrator, NOT through the machine.
Why router-based configuration is better:
- ✅ No risk of IP conflicts
- ✅ Centralized network management
- ✅ Router controls IP assignments
- ✅ Prevents connection issues
- ✅ Easier to troubleshoot
Only use the machine's built-in static IP assignment if:
- You cannot access your router settings
- Your network administrator is unavailable
- You have no other option available
¶ Understanding IP Assignment Methods
Configure your router to always assign the same IP address to your printer based on its MAC address (DHCP reservation).
Advantages:
- Router manages all IP addresses
- No conflicts with other devices
- Network administrator maintains control
- Easy to change if needed
- Printer remains in DHCP mode (safer)
How to set this up:
- Log into your router's admin interface
- Find DHCP reservation or static DHCP settings
- Add a reservation for your printer's MAC address
- Assign the desired IP address
- Save settings and restart printer
Note: Consult your router's manual or network administrator for specific steps. This varies by router model.
Configure the printer itself to request a specific IP address.
Disadvantages:
- ⚠️ Can cause IP conflicts if router assigns same IP to another device
- ⚠️ If router doesn't accept the request, printer won't connect
- ⚠️ Difficult to recover if configuration fails
- ⚠️ Requires network knowledge to troubleshoot
Only use this method if router configuration is absolutely not possible.
¶ Risks and Warnings
What can go wrong:
- Your printer requests IP address
192.168.1.100
- Your router's DHCP server assigns
192.168.1.100 to another device
- Result: IP conflict - printer cannot connect to network
Signs of IP conflict:
- Cannot access printer web interface
- Network shows printer as offline
- Static IP test fails
- Other devices lose network connection
What can go wrong:
- Your printer requests a specific IP address
- Your router rejects the request (due to settings or restrictions)
- Result: Printer fails to connect to network at all
This is why router-based assignment is safer - the router always accepts its own IP assignments.
⚠️ Warning: Only proceed if you cannot configure static IP through your router. Improper configuration may prevent network access.
Before starting:
- ✅ Printer is connected to network (Ethernet or WiFi)
- ✅ You know your network's IP range (e.g., 192.168.1.x)
- ✅ You know which IP addresses are available
- ✅ You understand your router's DHCP range
- ✅ You have physical access to printer (in case of failure)
-
Open Web Interface:
- Connect to your printer's web interface
- Navigate to Macros > System > Settings > Network
-
Run the Macro:
The macro will display:
- Current connection type (Ethernet or WiFi)
- Current IP address
- Option to use current IP or specify custom IP
Available Options:
- Use Current IP - Assigns your current IP as static (safer)
- Use Custom IP - Specify a different IP address (risky)
- Cancel - Exit without making changes
Recommendation: Choose "Use Current IP" if your current IP address works well. This is less likely to cause conflicts.
If you chose "Use Custom IP":
-
Enter IP Address:
- Format:
192.168.1.100 (example)
- Must be valid for your network
- Must not be in use by another device
- Must be outside router's DHCP range (if possible)
-
Warning Displayed:
- The macro will warn about potential conflicts
- Proceed at your own risk
The macro offers two options:
Option 1: Test Configuration (Recommended)
- Tests the static IP before saving permanently
- If test fails, restores original connection automatically
- Safer option - you can verify it works
Option 2: Skip Test & Save
- Saves static IP without testing
- Takes effect after restart
- Risky - if it doesn't work, you'll need to reset network settings
Important: Always choose "Test Configuration" unless you're certain the IP address is correct and available.
If you chose to test:
-
Connection Loss Warning:
- You will lose connection momentarily
- LED will turn yellow (testing)
- Wait for test to complete
-
LED Status Indicators:
- 🟡 Yellow - Testing in progress
- 🟢 Green - Test successful, static IP works
- 🔴 Red - Test failed, restored original connection
-
Test Results:
If Successful (Green LED):
- Configuration is saved permanently
- Static IP will remain active after restart
- You can reconnect using the new static IP
If Failed (Red LED):
- Original connection is restored automatically
- Static IP was NOT saved
- Possible reasons:
- Router rejected the IP request
- IP conflict with another device
- Invalid IP address for your network
- Router's DHCP server doesn't allow static assignments
For WiFi connections, you'll need to:
- Enter your WiFi password when prompted
- Network will be reconfigured with static IP
- Test proceeds as normal
If the test fails:
- ✅ Original connection is restored automatically
- ✅ You can still access the printer
- ✅ No permanent damage done
¶ If You Skipped Test and Now Can't Connect
Symptoms:
- Cannot access printer web interface
- Printer appears offline
- Network troubleshooting shows connection issues
Solution: Reset Network Settings
-
Physical Access Required:
- Go to the printer's touchscreen (if available)
- OR connect via USB/serial console
-
Via Web Interface (if still accessible):
- Navigate to Macros > System > Settings > Network
- Run Reset Network Settings
-
What This Does:
- ⚠️ Erases ALL network settings
- ⚠️ Removes ALL WiFi networks
- ⚠️ Removes ALL Ethernet configurations
- ⚠️ Resets to Access Point mode
- You will lose connection
-
After Reset:
- Printer will start in Access Point mode
- Default network name: (your machine's AP name)
- Default password:
1234567890
- Reconnect and reconfigure network from scratch
Critical: Reset Network Settings is your recovery tool if static IP configuration prevents network access. It erases everything and starts fresh.
Problem: Assigned static IP, now cannot connect to printer.
Solution:
- Wait 2-3 minutes for network to stabilize
- Try accessing the static IP address directly in browser
- Check if router assigned a different IP (look in router's DHCP leases)
- If still no access, run Reset Network Settings macro
- Reconfigure network with DHCP (no static IP)
Problem: Router ignores static IP request and assigns different address.
Why this happens:
- Router's DHCP server has priority
- Router settings don't allow client-requested IPs
- IP address is within router's DHCP pool
Solution:
- This confirms you MUST configure static IP through router
- Use DHCP reservation on router instead
- Contact network administrator
Problem: Network shows IP address conflict warnings.
Why this happens:
- Another device is using the same IP address
- Router assigned the IP to another device
- Two devices are fighting for the same address
Solution:
- Run Reset Network Settings to clear static IP
- Choose a different IP address outside DHCP range
- OR configure static IP through router (prevents conflicts)
Problem: Static IP works on Ethernet but fails on WiFi.
Why this happens:
- Some routers handle WiFi and Ethernet DHCP differently
- WiFi may have stricter IP assignment policies
- Router may require MAC address filtering for WiFi
Solution:
- Use router-based DHCP reservation for WiFi
- Check router's WiFi settings for IP restrictions
- Verify MAC address is allowed on WiFi network
If you must assign static IP through the machine:
-
Use Current IP First:
- If your current dynamic IP works well, make it static
- Less likely to cause conflicts
-
Choose Outside DHCP Range:
- Find your router's DHCP range (e.g., 192.168.1.100-200)
- Choose an IP outside this range (e.g., 192.168.1.50)
- Prevents router from assigning same IP to another device
-
Document Your Choice:
- Write down the assigned static IP
- Note it on the printer or in your records
- Makes troubleshooting easier
Keep a record of:
- Printer's MAC address
- Assigned static IP address
- Network subnet (usually 255.255.255.0)
- Gateway address (usually your router's IP)
- Date of configuration
After assigning static IP:
- Test connectivity immediately
- Restart printer to verify IP persists
- Check after router restarts
- Verify other devices aren't affected
If static IP configuration causes complete network loss:
-
If you still have ANY network access:
- Connect via web interface
- Run Macros > System > Settings > Network > Reset Network Settings
- Confirm erasure of all settings
- Printer will reset to Access Point mode
-
After reset completes:
- Connect to printer's Access Point
- Reconfigure network connection
- Use DHCP (no static IP) for safety
If you cannot access the printer at all:
- Contact Vision Miner support for manual reset procedure
- May require SD card access or serial connection
- Support can guide you through recovery
Key Points to Remember:
-
Always prefer router-based static IP assignment
- Safer, more reliable, prevents conflicts
- Contact network administrator or consult router manual
-
Machine-based static IP is last resort only
- Use when router configuration is impossible
- Always test before saving permanently
- Be prepared to reset network settings if needed
-
IP conflicts are the main risk
- Can prevent all network access
- Requires network reset to recover
- Avoidable by using router-based assignment
-
Reset Network Settings is your safety net
- Erases all network configuration
- Returns printer to Access Point mode
- Allows complete reconfiguration
Recommended Workflow:
- Try router-based static IP first (DHCP reservation)
- If impossible, use machine's "Use Current IP" option
- Always choose "Test Configuration" option
- If test fails, use router-based method instead
- Keep Reset Network Settings macro available for recovery
Contact Vision Miner support if:
- Static IP causes network access loss and reset doesn't help
- Router-based configuration is unclear
- Network administrator needs technical specifications
- IP conflicts persist after reset
- Need guidance on network recovery
Contact Vision Miner Support